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The Role of Organizational Change in an ITSM Implementation

At the end of the day an IT Service Management (ITSM) implementation is an exercise in organizational change enabled by process and technology. What this means is, work that typically moves up and down organizational “silos” will now be moving across the departments spanning the IT organization.

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« Success with Service Catalog | Main | Custom Application Development in ServiceNow »
Wednesday
Oct262011

Custom Login Page in ServiceNow

Presenter: Jeff Pierce
Length: 55:06

Fruition's Professional Services Consultant, Jeff Pierce, walks you through how to create your very own custom login page in ServiceNow.

In this webinar, Jeff covered:

  • Defining a custom layout
  • Using stylesheets to modify visual design
  • Adding custom components to a CMS page
  • Establishing login rules for users
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